I hope none of you were badly impacted by the tornado that went through Atlanta on Friday night - CLICK HERE to read our coverage of this on USGNN.com. It sounds like a nasty mess there in the downtown area—check out this article from the Gainesville Times and its descriptions of “exploding glass.” From the numerous glass companies I put in calls to this morning, almost all of which were quick to tell me they didn’t have time to talk, it sounds like the repair work is already beginning.
I’ve never been that close to a tornado myself, and can’t imagine being one of the unfortunate travelers staying in one of the downtown high-rise hotels now bereft of windows. And I thought I had bad travel stories …
It’s no picnic when a natural disaster strikes but it’s times like this when our industry’s services are much in demand. After several recent interviews with glass retailers that provide a range of services from installation to custom fabrication—in preparation for the April issue of USGlass—I know that many companies out there adapt to provide what’s needed. I would guess those companies with product readily available and an “emergency board-up” note on their yellow pages ad are able to grow their business—and win loyal customers—based on the service they provide during these stressful situations.
We try to keep our readers up-to-date with how these stories in the consumer press are impacting our industry, and have run numerous weather-related stories in the past. Let me know if you find them helpful—or feel free to share how your business addresses these natural disasters. Do you bring in an extra set of hands? Offer emergency board-up services?
On a much lighter note, has anyone had a chance yet to take in The Glass Experience at Chicago’s Museum of Science and Industry? After reading a preview of the unique exhibit (USGlass will be running an extended version of the article in a future issue) I’m looking forward to traveling to that area to see it for myself but, in the meantime, would welcome any photos or tips from your visits.
Finally, Happy St. Patrick’s Day to you Irish folks out there and those of you who just enjoy the festivities of the day. I like to think my granddad would be pleased I actually remembered my green today, although he did always seem to enjoy pinching my sister, brother and I when, as kids, we forgot or just plain rebelled. If you forgot to wear your green today, let me encourage you to instead do something “green;” read one of my earlier posts on this blog for some ideas of how to think green!
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